How do I bill an HOA for lawn care?

Service Penguin 7 min read Reviewed
Freshly mowed residential lawn with clean edges and healthy grass

The short answer

Most lawn care companies bill an HOA a flat monthly amount set in a signed contract, often the annual price split into 12 equal payments. Each invoice names the association, service address, billing period, work done, amount due and due date. Extras like irrigation repair go on separate lines only after written approval, and a dated service report with photos backs up every invoice.

Key points

  1. Settle flat monthly or per-visit billing in the written contract before the first mow.
  2. Splitting the annual price into 12 equal payments keeps the HOA invoice the same in January as in June.
  3. Extras like irrigation repair or storm cleanup go on their own invoice line, and only after written approval from someone allowed to give it.
  4. A dated service report with photos turns each monthly HOA invoice into a record the board can check.
  5. The amount an HOA owes right now equals invoices sent minus payments received, and the number is worth checking every week.

How do I bill an HOA for lawn care? Most landscapers bill an HOA one flat amount each month, set in a written contract before the first mow. Anything outside that scope goes on a separate, approved line. Every invoice names the association, the billing period and the due date, and a short service report goes with it as proof of the work.

The rest of this post covers the contract terms that make billing simple, what each invoice needs, how to handle extras, and how to know what the HOA owes you today.

Should an HOA pay a flat monthly amount or pay per visit?

A flat monthly amount usually fits an HOA better than per-visit billing. The board gets a budget it can plan around, and you get paid on a regular schedule. Per-visit billing can work for a small community with an irregular schedule, but the invoice changes every month, and every change can turn into a question at the board meeting.

The common setup is the annual contract price divided into 12 equal payments. The HOA pays the same in January, when you may only be doing cleanup, as in June, when you mow every week. Say that in plain words in the contract, so nobody on the board thinks winter months are overbilled.

Whichever method you pick, put it in the signed agreement before work starts. The Cedar Management Group guide to HOA landscaping contracts says the contract should state whether the HOA pays a flat monthly amount or per visit, and how add-on work is billed. The same guide recommends defining the base scope in measurable terms: mowing frequency, edging, trimming, blowing, weed control, pruning, leaf cleanup, mulch, seasonal color and irrigation work, plus any common areas left out of the price.

What goes on the invoice when I bill an HOA for lawn care?

An HOA invoice needs enough detail for the association's treasurer and your own books to agree without a phone call. Include these on every one:

  • The association's full name and the community or service address
  • Invoice date and invoice number
  • Billing period, such as May 1 to May 31
  • Work completed, or a line for the contract installment
  • Each approved extra on its own line
  • Amount due and the due date
  • Payment terms and the payment methods you accept
  • A PO number, if the HOA or its management company issues one

Those details matter for your records as much as for theirs. The IRS recordkeeping guidance lists invoices, receipts, deposit slips and canceled checks among the documents that support business records, and says to keep enough information to work out gross receipts and expenses.

Property managers often handle several associations at once. Put the community name at the top, and send the invoice to the billing contact named in the contract.

How do I bill extras like irrigation repair or storm cleanup?

Bill extras on their own invoice line, and only after written approval. Never fold them into the monthly amount. Irrigation repair, tree work, storm cleanup, extra mulch, major pruning and emergency visits should each be priced by a unit rate stated in the contract, or quoted separately each time.

Approval is where HOA billing most often goes wrong. A board member, the property manager and a resident can each ask the crew for something different on the same morning. The OurHOA guide to hiring an HOA landscaping contractor recommends naming an approval threshold in the contract, for example $500, and stating that unapproved extras will not be paid.

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What should the approval record show?

Every approved extra should show five things, on the invoice or the job: who approved it, that person's approval limit, the task, the quoted price, and the date of approval. With those written down, the treasurer can match the charge to the approval without asking you.

What proof of service should go with each monthly invoice?

Send a short service report with each monthly invoice, covering every visit in the billing period. For each visit, record the date, the crew, the areas serviced, the work done, any weather exceptions, any areas skipped and why, and any approved extras.

Add dated photos if the HOA expects proof of service, especially for entrances, ponds and common areas the board walks past. When rain pushes a visit, note the new date on the report. Our post on what to tell lawn customers when rain moves their day covers that conversation. The report also becomes supporting documentation for the invoice in your own records.

When is an HOA invoice due, and what if it's paid late?

An HOA invoice is due on the date your contract states, so write an actual date rather than relying on "net 30" alone. "Due on the 15th of the month after service" leaves nothing to interpret.

The Cedar Management Group contract guide also recommends that the agreement cover late fees, accepted payment methods, suspension for nonpayment, and a process for disputing defective or incomplete work. Rules on late fees and stopping service vary by state, so check with your state or an attorney before you write those terms.

Worked example: one month of billing for an HOA

Here is one month for an example HOA, with example prices only, not market rates. The signed contract is $24,000 a year, billed in 12 equal installments starting March 1, with a $500 approval threshold for extras.

  1. Monthly installment: $24,000 ÷ 12 = $2,000.
  2. In May the crew mows four times. One mow moves two days for rain, and the service report notes the new date.
  3. A broken irrigation valve at the entrance needs repair. You quote $340 (example price). The property manager approves it in writing on May 9, under the $500 threshold.
  4. The May 31 invoice shows the $2,000 installment and a separate $340 irrigation repair line with the approval details. Total: $2,340, due June 15.
  5. The service report and dated photos of the repaired valve go with the invoice.
Flat monthly vs per-visit billing for an HOA
Flat monthly Per visit
Invoice amount Same each month Changes with visits
Board budget Easy to plan Harder to plan
Winter months Same payment Little or none
Questions at review Fewer More

How do I know what an HOA really owes me right now?

What an HOA owes you right now is every invoice sent minus every payment received. Contracts add a second number worth tracking: how much of the contract is still left to bill.

  • Owed now = invoices sent − payments received
  • Left to bill = annual contract − installments invoiced so far

Using the example above, March, April and May installments total $6,000, plus the $340 repair, for $6,340 invoiced. The HOA has paid March and April, $4,000. Owed now: $6,340 − $4,000 = $2,340. Left to bill on the contract: $24,000 − $6,000 = $18,000.

Check both numbers every week, along with which invoices are past their due date. A notebook works for one HOA. Several associations, each with its own extras and due dates, are where these numbers start slipping.

What pros ask next

Should I send the invoice to the HOA board or the property manager?

Send the invoice to whoever the signed contract names as the billing contact, which is usually the property management company when the HOA has one. A copy to the board treasurer helps if the contract asks for one. Putting the community name and any PO number at the top lets a manager who handles several associations route the invoice to the right account.

How do I bill an HOA that wants to pay per visit?

Per-visit billing for an HOA works best with a set price per mow and one monthly invoice that lists each visit date. A single invoice per month, rather than one per visit, keeps the paperwork manageable for the board. Write the per-visit price, the expected number of visits by season and the rule for rain-skipped visits into the contract before the season starts.

How do I answer an HOA that disputes a lawn care invoice?

Answer an HOA invoice dispute with the paper trail: the signed contract, the service report for each visit in the billing period, dated photos, and the written approval for any extra. Reply in writing to the person who raised the question, and point to the specific line in question. Follow the dispute process in the agreement, and get legal advice before suspending service.

What should my crew say when a resident asks for extra work?

A crew member should thank the resident and explain that extra work needs approval from the board or the property manager first. Writing down the request, the address and the date lets the owner pass the request to the right approver with a price. Doing the work without approval risks an extra charge the HOA never pays.

References

  1. Invoices, receipts, deposit slips and canceled checks as supporting business records, Internal Revenue Service
  2. HOA landscaping contracts: billing method, scope, payment terms and dispute process, Cedar Management Group
  3. Approval threshold for extra landscaping work, such as $500, OurHOA

From Service Penguin

How Service Penguin does this

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