Keep them loyal
Customers do not leave over the work. They leave over the silence. …end the silence.
Your customers get an app with your business in it. They see when you are coming and what they owe, they message you in one place, and they pay you right there. Free to use. No monthly bill.
Free to use, no matter your size.
Visit summary · Mon Oct 5
What we did
Mow & edge, done. 3 photos.
What we recommend
Packed, thin spots out front. Lets water and feed reach the roots.
Hedges are crowding the walk. A trim keeps them full and tidy.
See what we solve, with no monthly fees.
Keep customers from quietly drifting away.
When a customer stops calling, do they tell you why?
Almost never. They could not find your last text, were not sure what they owed, did not know if you got their message. So they quietly called someone else. No complaint. Just gone.
Your personal cell · 7:55 PM
How much do I owe you for last month?
Did you get the picture I sent of the fence?
Two days later
Hello?
Your customers get an app with your business in it.
- Free for them and for you. iPhone, Android and web.
- They pay you in the app, by card or bank. The card is saved.
- Estimates and invoices in one place. Nobody asks what they owe.
Tell every customer when you are coming.
Do your customers know when you are coming?
A customer who has to ask is a customer who was left wondering. They took the morning off, moved the car, put the dog inside, and nobody told them a time.
7:40 AM
Are you still coming today?
What time?
11:15 AM
I had to leave for work.
Text message · Monday 7:30 AM
Hendricks Lawn & Sprinkler: You're on the schedule — Mon Oct 5 at 11085 W Blue Fox Dr. We'll be there between 10:00 AM and 2:00 PM. Reply STOP to opt out.
Every customer is told their day and their window.
- A text tells each customer the day and when you will arrive.
- You read the exact words before it goes.
- They see their schedule in the app, too.
Keep your personal number to yourself.
Who has your personal cell number?
Every customer you have ever had. So the phone goes off at dinner, and the gate code you need on Tuesday is buried under two hundred texts about everything else.
Your phone · 8:47 PM
Can you come Thursday instead?
Did you get my check?
The sprinkler is leaking again
Gate is 4482. Or 4428?
14 unread texts
One of them has the gate code.
One thread per customer, and your number stays yours.
- You message customers without giving out your personal number.
- Each customer has one thread that keeps its photos and files.
- Every message is kept word for word, with when it went and whether it got through.
What your customer gets, free
- An app on iPhone and Android, and on the web
- Their schedule: when you are coming
- Their estimates, to review and approve
- Their invoices, with a Pay button
- A saved payment method for next time
- Unlimited in-app messaging with you
- A notification when you send something
- A post visit summary after the work, with photos
- One-way texting to them. Included, no charge.
The question you were about to ask
What does it cost?
Free to use.
No software fees. No monthly bill. No charge for each user.
We get paid when you get paid.
Every feature is included from the first day. One-way texting, unlimited in-app messaging and optimized routing too, at no charge. A slow month costs you nothing.
The software bill, every month
Other platforms
By plan and team size
$29 to $699
Service Penguin
Every feature, every user
$0
One-way textingIncluded. No charge.
Unlimited in-app messagingIncluded. No charge.
Optimized routingIncluded. No charge.
With monthly-plan software
- A monthly bill comes whether you worked that month or not.
- Add a helper and the bill goes up.
- More features means a bigger plan.
With Service Penguin
No monthly bill, no charge per user, and every feature included.
Other platforms' prices are from a leading field service platform's own pricing page on October 18, 2026, from the lowest plan billed yearly to the highest plan billed monthly. Card processing is charged on top of each payment. Service Penguin charges one all-in fee on each electronic payment, with card processing, merchant bank fees and interchange included, and nothing else.
Be the pro whose customers never have to wonder.
Set up your business in minutes and invite your first customer today.
Create your free account ›Free to use · no credit card · every feature included